About Us

Supervised /year

Audited agents
and accompanied / year

Country for
our operations

% Growth
annual /year

Our mission
Use all available resources to improve the Customer Relationship

Call center supervision software developed by  Customer-Square

Consultant and publisher specializing in Customer Relations and call centers. Customer-Square has been supporting companies since 2008 to maintain and develop their Customer Capital. We offer an innovative, scalable platform based on the latest technologies.

Our identities
Help call centers
to analyze, increase productivity and progress

Helps call centers to manage the quality of customer interactions

Dedicated to the supervision of telephone calls, chats, digital conversations & social networks, the platform reduces the costs associated with  Quality Control and  reporting and also allows the implementation of  online training programs for the progress of each agent.

A team
Customer Relations Specialists,
in Europe, Morocco and French-speaking Africa

Cross-CRM is already  deployed in 20 countries and available in 5 languages

In Paris, Aix en Provence and Casablanca, the hub that publishes Cross CRM is a close-knit group of developers, technicians, statisticians, data analysts, ergonomists and interaction specialists.
Our team is completed by our partners,
hosting providers and infrastructure security experts.

Customer-Square is recruiting!

Join our 'Cross-CRM' team
and combine our talents to improve Customer Services!