For the analysis of the efficiency of the services delivered to the customer, on the various channels, what are the types of data to be collected?
First 'brandvoice' post from the CROSS-CRM team on RELATION CLIENTMAG.FR
#ai #cx #process #crm #customercentric #crosscrm
[CUSTOMER CENTRIC#1]Relive the interview by Mag Customer Relations
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The following process was deployed in seven steps:
Entry into force on October 1 (February 1, 2019 for obligations relating to training and professional development), the Insurance Distribution Directive (IDD) impacts the distribution of insurance products, it whether it is a salaried network, direct sales or intermediaries...