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Quality monitoring, Voice of the Customer, Speech Analytics and Data visualization for contact centers

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Jonathan Tunnicliffe, Out of Africa

Consult

"Work pays as well as listening to the voice of the customer"

Consult

Balfin & Tunnicliffe, customer experience designers

Consult

Canal + Overseas frees up managers' time

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Customer-Square, the Parisian company that develops customer relations software 2.0 in Casablanca

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Improving Customer Services every day

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The quality approach, a new state of mind...

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Download our Customer-Square / CROSS-CRM PRESS kit

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