CROSS-CRM home

Amazing Features

Quality monitoring, Voice of the Customer, Speech Analytics and Data visualization for contact centers

  • Quality Monitoring

    Gain performance evaluating
    all of your Customer Interactions



    See Listener QM

  • Speech Analytics

    CX Dedicated Artificial Intelligence, Detect the themes that (concern) your Customers and your teams


    See Cross-Mining

  • CSAT / NPS

    NPS / CSAT / Voice and Customer Opinion survey platform on all channels, in a single point.


    See Listener Survey

  • CRM data visualization

    A 360 ° view
    of your customer services Big Data, and real-time alerts


    See CRM Dataviz

  • Courses and training programs

    Improve your contact center teams practices and knowledge in real time



    See Listener LMS
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SEE A DEMONSTRATION